Privacy Policy

1 Data Controller

utap.it is the data controller responsible for processing personal information under this Privacy Policy.

For any privacy-related requests or questions, contact: support@utap.it

2 Information We Collect

We may collect the following categories of personal information:

Account Information

Name, email address, username, password, and other registration details.

Product and Transaction Data

Product listings, orders, purchase history, shipping details, and transaction records.

Payment Information

Payment data is processed by third-party providers (e.g., Stripe). utap.it does not store full payment card details.

Device and Usage Data

IP address, browser type, device identifiers, operating system, log data, session activity, and interactions with the Platform.

Communication Data

Messages, support requests, dispute communications, and customer inquiries.

Analytics and Behavioral Data

Clicks, browsing behavior, session duration, referral sources, feature usage, and interaction patterns.

3 Legal Bases for Processing

We process personal information based on:

• Performance of a contract — e.g., providing marketplace services
• Legal obligations — e.g., tax, fraud prevention, compliance
• Legitimate interests — e.g., improving the Platform, security, analytics
• Fraud prevention and platform integrity
• User consent, where required by law

4 How We Use Information

We use personal information to:

• Operate and provide the Platform
• Process transactions and payouts
• Communicate with users
• Verify identity and prevent fraud
• Enforce policies and agreements
• Comply with legal obligations
• Improve, optimize, and personalize the Platform
• Monitor activity and detect abuse

5 Sharing of Information

We may share personal information with:

Service Providers

• Payment processors (e.g., Stripe)
• Cloud infrastructure providers (e.g., Google Firebase)
• Analytics providers
• Shipping or logistics partners

Marketplace Participants

Information may be shared between buyers and Sellers where necessary for order fulfillment, shipping, customer support, refunds, and disputes.

Legal and Regulatory Authorities

Where required to comply with law, respond to legal requests, enforce agreements, or prevent fraud or illegal activity.

Business Transfers

In connection with mergers, acquisitions, or sale of assets.

6 Third-Party Services

Stripe

Payments are processed by Stripe, Inc., which may collect and process payment, identity, and transaction data in accordance with its own policies.

Google Firebase

utap.it uses Google Firebase for hosting, authentication, database storage, analytics, and infrastructure. These providers may process data outside your jurisdiction.

7 Automated Processing and Risk Systems

utap.it may use automated systems, algorithms, and monitoring tools to detect fraud and suspicious activity, assess risk, enforce policies, and prevent abuse.

8 Data Retention

We retain personal data only as long as necessary for providing services, legal compliance, tax and accounting obligations, dispute resolution, fraud prevention, and enforcement of agreements. Retention periods may vary depending on legal, operational, and risk requirements.

Account Deletion

Deleting your account does not guarantee immediate deletion of all data. We may retain certain data where required for legal obligations, fraud prevention, financial reporting, or dispute handling.

9 Cookies and Tracking Technologies

We use cookies and similar technologies to remember user preferences, enable Platform functionality, analyze usage and performance, improve user experience, and detect fraud and abuse.

Users can manage cookies through browser settings. Disabling cookies may impact Platform functionality.

10 International Data Transfers

Personal data may be transferred and processed outside your country, including the United States. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11 Your Rights (UK/EU GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent (where applicable)
• Lodge a complaint with a data protection authority

To exercise your rights, contact: support@utap.it

12 Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure. Users provide information at their own risk.

13 Age Restriction

The Platform is not intended for individuals under 18. We do not knowingly collect personal data from minors. If identified, such data will be deleted.

14 Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective upon posting. Continued use of the Platform constitutes acceptance.

15 Contact

1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.

2 Types of Cookies We Use

Essential Cookies

Required for core functionality such as login, security, and transactions. These cannot be disabled without affecting Platform functionality.

Functional Cookies

Remember preferences and settings to improve your experience.

Analytics Cookies

Used to understand how users interact with the Platform (e.g., Firebase analytics). Help us improve features and content.

Security Cookies

Used to detect fraud, abuse, and unauthorized activity on the Platform.

3 Third-Party Cookies

We may use third-party services that set their own cookies or similar technologies, including:

• Stripe — payments and fraud prevention
• Google Firebase — analytics and infrastructure

These providers operate under their own privacy and cookie policies.

4 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Platform, including login and transaction processing.

5 Consent

Where required by law, we will request your consent before placing non-essential cookies on your device.

6 Changes

We may update this Cookie Policy at any time. Changes take effect upon posting on the Platform.

7 Contact